Deal Alchemist case study
Episode 14

When a Deal Hits Its Synergy Target and Still Destroys Value

Forward Air exceeded its cost-synergy target on the Omni Logistics deal and the equity still fell. What add-on acquirers should underwrite instead.
Published Sep 19, 2026
Updated Oct 11, 2026
Forward & Omni $3.2B (Closed at 2.1) Deal
Acquirer
Forward Air
Target
Omni Logistics
Deal value
$3.2B
Announced
August 10, 2023
Closed
January 25, 2024
On this page
Share the case
Key takeaways

A deal can hit its synergy target and still destroy value if the price, the debt and the baseline all assume the synergies have already arrived.

  • The price: about $3.2B, or 17.9x Omni’s trailing adjusted EBITDA; 10.6x only with all $125M of synergies credited.
  • The fight: Forward tried to walk away, Omni sued to enforce the deal, and it closed on January 25, 2024 with $20M of cash instead of $150M.
  • The synergy target: met. Forward reported more than $100M of annualized savings against a $75M target.
  • The miss: Consolidated EBITDA of $307M in 2025 against a $594M plan, and about $1.27B of Omni goodwill written off.
  • The balance sheet: net leverage of 5.2x at close and 5.2x again at June 30, 2026, against a target of about 2.0x.
  • The lesson: price on rebuilt cash EBITDA and show leverage before synergies.

Forward Air beat its synergy target and still lost value

Forward Air promised $75 million of cost savings from buying Omni Logistics, and it delivered more. By its own count, it beat the synergy target and reached more than $100 million of annualized savings in the first year.

The value went the other way. The shares fell from $110 the day before the deal to a May 2024 low of $11.21. Forward has written off about $1.27 billion of Omni goodwill, and net leverage at June 2026 was 5.2x, where it stood at close.

This case is about why a met synergy target is not the same as a good deal, and what a buyer should put in front of its investment committee instead.

What Forward paid, and which EBITDA it believed

Forward announced the deal on August 10, 2023. Omni, backed by private equity firm Ridgemont Equity Partners, was an asset-light freight forwarder with direct shipper relationships. Forward ran a premium expedited LTL network that mostly served forwarders. The pitch was to put Omni’s freight on Forward’s trucks.

The investor presentation valued Omni at about $3.2 billion. That was 17.9 times Omni’s $181 million of trailing adjusted EBITDA, or 10.6 times once all $125 million of planned synergies were credited. Omni’s owners would get $150 million in cash and 37.7% of the combined company.

Number line of the multiple Forward Air paid for Omni Logistics at an enterprise value of about $3.24 billion: 10.6 times with $125 million of synergies credited, 17.9 times Omni's $181 million of trailing adjusted EBITDA, 19.4 times the $167 million 2023 forecast Forward gave lenders, 20.3 times Omni's $160 million November 2023 forecast and 29.1 times the $111.2 million on the Omni CEO's slide.
Figure 1. On the target’s own 2023 forecasts, the price was 19 to 29 times EBITDA. Source: Forward Air investor presentation; FreightWaves; Xpertegic calculations.

The earnings base did not hold. By November 2023, the two sides were arguing in court over three different 2023 EBITDA forecasts: $167 million, $160 million and a $111.2 million figure Forward said Omni’s CEO had shown it.

A quality of earnings review exists for exactly this gap. Adjusted EBITDA with pro forma add-backs is a seller’s number until the buyer has rebuilt it from cash.

How the synergy target got built into the price

Three choices turned a reasonable thesis into a fragile deal.

The synergies were credited to the seller. The 10.6x multiple only works if Forward delivers $75 million of cost savings and $50 million of revenue-based EBITDA. Paying on that basis hands the seller value the buyer still has to fund, execute and risk.

Leverage was shown after synergies. The deck put total debt at 3.5 times EBITDA, including full cost synergies, with a target of about 2.0x within roughly two years. At close, net leverage was estimated at 5.2x, still counting synergies not yet earned. Synergy-adjusted leverage looks safest exactly when the risk is highest.

The debt was expensive. Forward sold $725 million of 9.50% secured notes at 98% of par, alongside a new secured term loan. Interest expense reached $189.2 million in 2024.

A synergy target that is already in the price is not upside. It is the minimum needed to break even.

Trying to walk away, then closing anyway

The market reacted fast. Forward’s shares fell from $110 to the low $60s within a week. Customers were uneasy too: Forward’s forwarder clients could now see their supplier competing for their shippers, as FreightWaves reported when the deal spooked customers and investors. That channel conflict is a cost a synergy case rarely carries.

Forward tried to terminate, citing Omni’s disclosures and outlook. On October 31, 2023, Omni sued in Delaware to force the deal through under the specific performance clause. In January 2024, the parties amended the terms.

Cash to Omni’s owners fell from $150 million to $20 million, and their stake fell from 37.7% to 35%. The deal closed on January 25, 2024, 168 days after signing. The concessions were real, but the debt and the integration burden were unchanged.

Shareholders also sued. A stockholder class action filed in Tennessee in 2023 reached a $28 million proposed settlement in May 2026.

The synergy target was met. The value was not.

Integration began with a leadership gap. CEO Tom Schmitt left in February 2024, about two weeks after close, and Shawn Stewart, a CEVA Logistics veteran, took over in April. Losing the deal’s architect that early is a leadership retention failure as much as a governance one.

The cost work still landed. In 2024, Forward said it had “more than delivered” the $75 million target. But 2024 also brought a $1.028 billion goodwill impairment, $81.5 million of deal and integration costs and an $817 million net loss.

Nested bar chart comparing Forward Air's Omni plan with results: cost synergies planned at $75 million versus more than $100 million of annualized savings delivered; one-time costs planned at about $36 million versus $81.5 million of deal and integration costs in 2024 alone; combined EBITDA planned at $594 million with full synergies versus $307 million in 2025; net leverage targeted at about 2.0x within about two years versus 5.2x at June 30, 2026.
Figure 2. One line of the plan beat its target; the three that decided the return did not. Source: Forward Air investor presentation; Q4 2024 and FY2025 results; FreightWaves.

The 2023 deck showed $594 million of combined adjusted EBITDA with full synergies. Consolidated EBITDA was $311 million in 2024 and $307 million in 2025, about half the plan. Savings arrived; the baseline they were meant to sit on did not.

That is the trap in a synergy target. It measures one line of the bridge. A 100-day plan that tracks only savings will report success while revenue, customers and cash flow move the other way.

Two and a half years later, leverage is back where it started

In January 2025, Forward’s board began a review of strategic alternatives, including a sale. In May 2026, the CEO said it had produced no actionable proposals for the whole company. Forward turned to selling Intermodal and two smaller Omni units, with about $394 million of 2025 revenue.

Gauge of Forward Air's leverage: the needle at 5.2 times net debt to trailing adjusted EBITDA, the estimate at close in January 2024 and again at June 30, 2026, against a target of about 2.0 times within about two years, 3.5 times total debt including full cost synergies at announcement, and a 6.0 times covenant.
Figure 3. After two and a half years of integration, leverage is no lower than at close. Source: Forward Air investor presentation; FreightWaves.

The second quarter of 2026 showed both sides of the story. Revenue hit a record $673 million and Consolidated EBITDA rose to $93 million. Forward also took a further $244 million Omni goodwill impairment after a customer worth about $250 million a year moved to shift its business elsewhere.

Forward reached a non-binding deal to keep at least half of that account. Both Omni units were sold by July, and it hopes to sell Intermodal by year end. Net debt was $1.66 billion, 5.2 times trailing EBITDA, under a 6.0x covenant.

Customer concentration of that kind is what commercial due diligence should price, and what go-to-market integration should protect first. Broadcom’s VMware integration shows how customer retention plays out after a large software deal.

What a synergy target should mean for add-on acquisitions

The core lesson: a deal can hit its synergy target and still destroy value if the price, the debt and the baseline all assume the synergies have already arrived.

Most sponsors will never finance a deal this size. The same mistakes show up in a $50 million add-on. Here is how the investment committee memo should have read.

What the deal showedWhat the committee should also see
Price of 10.6x with synergiesPrice on rebuilt cash EBITDA, with synergies kept for the buyer’s investors
Synergy-adjusted leverage of 3.5xLeverage on reported, realized and run-rate EBITDA, side by side
Synergy target of $75 millionRevenue at risk from channel conflict, modeled customer by customer
Integration costs of about $36 millionTotal cost to integrate, plus the cost of a leadership change
Specific performance clauseThe walk-away rights if the target’s forecast falls before close

Each row is a buy-side diligence question before signing and an integration KPI after it. Acquisition strategy sets the price; post-merger integration has to report against the same numbers.

Other cases show the pattern. Uber Freight’s purchase of Transplace is another freight deal built on a target’s shipper relationships. Walgreens and VillageMD shows the same pattern as Forward Air in healthcare: paying for integration before it is proven.

Judge the deal on free cash flow and deleveraging, not on whether the synergy target was met.

For emerging managers: The Charter Program

Forward Air could survive a $1 billion write-down. A Fund I, II or III manager cannot. The checks missing here are what a larger firm’s corporate development and integration teams provide, and emerging managers rarely have either in house.

The Charter Program is built for that gap: build the capabilities of a larger private equity firm without building the cost structure of one.

Origination carries no monthly retainer; Xpertegic earns a success fee at close and reinvests 10-20% of that fee into the platform. Diligence and integration are scoped and billed separately. Three managers are admitted in year one, starting with a pre-application.

Together these form an end-to-end M&A capability that tests each add-on’s price, debt and integration plan against the same numbers.

Sources

  1. Forward Air, Acquisition of Omni Logistics investor presentation, August 2023
  2. Mercer Capital, Forward Air Corporation to acquire Omni Logistics, LLC?, January 2024
  3. FreightWaves, Forward Air’s latest deal spooks customers, investors, August 2023
  4. Forward Air, Pricing of private offering of senior secured notes, September 22, 2023
  5. FreightWaves, Forward Air, Omni pointing fingers over EBITDA forecasts, November 22, 2023
  6. Logistics Management, Forward Air and Omni Logistics clear the path to a new, revised deal, January 25, 2024
  7. FreightWaves, Forward Air’s Q4 call offers no financial targets after Omni merger, February 29, 2024
  8. Trucking Dive, Forward Air hires longtime CEVA Logistics exec as CEO, April 24, 2024
  9. FreightWaves, Forward Air retains investment bankers to sell company, sources say, October 17, 2024
  10. Forward Air, Fourth quarter and full year 2024 results, February 26, 2025
  11. Forward Air, Fourth quarter and full year 2025 results (Form 8-K), February 23, 2026
  12. Trucking Dive, Forward Air to sell its intermodal business, other non-core assets, May 8, 2026
  13. Robbins Geller and co-counsel, Proposed settlement in the Forward Air stockholder litigation, May 8, 2026
  14. Forward Air, Second quarter 2026 results, August 5, 2026
  15. FreightWaves, Forward Air takes step in right direction in Q2, August 5, 2026

This analysis uses public information only. Xpertegic Partners did not advise on this transaction and has no non-public information about it. Figures are rounded, and estimates are labeled as such.

Dieunor Michel, CFA · Managing Partner, Xpertegic Partners

Dieunor leads Xpertegic's business operations and publishes the Deal Alchemist case study series and newsletter. Follow him on LinkedIn, where he posts new content every weekday at 9 AM ET.

Listen to every Deal Alchemist case study

Subscribe on Apple Podcasts or Spotify to hear the episode behind this case study and every deal in the series.

Other cases

Ready to Talk?

Let’s achieve extraordinary outcomes together.